Privacy Policy

This Privacy Policy explains what information EthernalTV collects when you place an order, how we use it, and how to contact us with a privacy request. EthernalTV is operated from the United States.

Information We Collect

When you place an order, we collect the details you provide at checkout. This typically includes your name, email address, phone number, and the details of the plan you order. If you choose to use the optional account area, we also keep the information associated with that account.

How We Use Your Information

We use the information you provide to review and process your order, to contact you about payment and setup, and to provide support related to your order. We use it only for these order-related purposes.

Order Communications

Because orders are confirmed manually, we contact you using the email address or phone number you provided in order to confirm payment, arrange setup, and answer questions about your order.

Service Providers

We rely on service providers to operate our website and fulfill orders. Website, hosting, order-management, and email service providers may process your information as needed to provide these services on our behalf. We do not sell your information.

Cookies and Website Technologies

Essential website and checkout technologies may use cookies so the site and ordering process work correctly. We do not make additional claims about analytics or advertising tools at this time. If we add analytics or advertising tools in the future, we will update this policy.

Data Retention

We keep order and contact information only for as long as reasonably necessary for order administration, customer support, recordkeeping, and applicable legal obligations.

Your Privacy Choices and Requests

If you would like to ask about the information associated with your order, or make a privacy-related request, contact us at support@ethernaltv.com and we will review your request.

Changes to This Policy

We may update this Privacy Policy from time to time. The version published on this page is the current version.

Contact

For any privacy questions, contact us at support@ethernaltv.com.